Skip to content

FAQ

Answers to most common questions about products, orders, shipments, and payments.
What materials do you use for your products? Plus

We offer items in stainless steel, gold plated, and 18k gold (coming soon to our website).

Are your products waterproof? Plus

Yes, all our handmade items are waterproof, and we guarantee the color.

Where are your handmade items made? Plus

All our custom-made items are proudly crafted in Lebanon by our design team.

Can I adjust the size of your products? Plus

es, all our products are adjustable and come with extensions to fit your size.

How can I order a custom-made item? Plus

Custom-made items can be requested, and you’re welcome to share any design ideas you have in mind.

What kind of gifts do you offer? Plus

We pride ourselves on having something for everyone, providing a variety of gift options suitable for all ages and genders.

Where can I find your products? Plus

We are available online with local and international delivery. You can also visit our store located on Zalka Street, Lebanon. Feel free to stop by any day!

Shipping Information
Destinations Plus

We ship locally and worldwide.

Shipping Times Plus
  • Local Orders: 4-7 business days (Same or next day delivery in Beirut for ready items).
  • International Orders: 12-15 business days, depending on location.
Shipping Costs Plus
  • Lebanon: $4 for all orders.
  • Pick-Up: Option available at checkout.
  • International: Calculated at checkout (shipped via DHL).
Payment Options Plus
  • Choose your preferred payment method at checkout.
  • Secure card payments available for both local and international orders.
  • Cash on delivery is accepted in Lebanon only.